Free worldwide delivery when you spend over £100 & Free UK delivery no minimum spend

SHIPPING & RETURNS

SHIPPING

UK 5 day service - Free 


UK Fast track 1 -2 days - £7.00


Worldwide shipping - Free on orders over £100 


Please Note: Any customs duty and import VAT if brought from outside the United Kingdom will be the responsibility of the buyer


RETURNS

If for any reason you are not happy with your order, we are happy to offer a refund, exchange or replacement minus delivery charges, as long as you return it to us within 14 working days, unopened, unused and in its original condition. We reserve the right to refuse an exchange or refund if items are non-saleable. Please ensure that any returned item is sent via a trackable courier. If you do need to return any of our products please contact us at sales@frankandrose.co.uk 


Please Note: Any customs duty and import VAT if brought from outside the United Kingdom will be the responsibility of the buyer. If you do not pay the customs duty and import VAT your order will not be delivered to you nor will it be returned to us. We can only offer refunds if the goods are returned to us.